Privacy Policy

Effective Date: August 3, 2026

Premiere Services ("Premiere Services," "Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you visit our website, submit forms, request insurance-related services, or otherwise interact with us.

This Privacy Policy is intended to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and regulations administered by the California Privacy Protection Agency (CPPA).

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1. Information We Collect

We collect information directly from you, automatically through our website, and from trusted third-party service providers.

Information You Provide

Depending on the services requested, we may collect:

• First and last name

• Home or mailing address

• Email address

• Telephone number

• Date of birth

• Driver's license number (when required)

• Insurance policy information

• Claim information

• Deductible payment information

• Vehicle or property information

• Employment information (when applicable)

• Communications with our staff

• Any other information voluntarily submitted through our forms

Payment Information

Payments are securely processed through Authorize.net.

Premiere Services does not store complete credit card numbers or card security codes on our servers. Payment information is transmitted directly to Authorize.net using encrypted connections.

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referral source

• Clickstream information

• Website interactions

• Cookie identifiers

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2. How We Collect Information

We collect information through:

• Jotform

• Fluent Forms

• Telephone conversations

• Email communications

• Website cookies

• Google Analytics

• Authorize.net payment processing

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3. How We Use Your Information

We use personal information to:

• Provide insurance-related services

• Process deductible payments

• Respond to inquiries

• Prepare estimates

• Schedule appointments

• Communicate regarding claims

• Verify identity

• Improve customer service

• Maintain business records

• Detect fraud

• Protect our website

• Comply with legal obligations

• Improve website functionality

• Analyze website traffic

• Prevent unauthorized access

• Enforce our legal rights

We do not use Sensitive Personal Information to infer characteristics about consumers.

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4. Cookies and Analytics

Our website uses cookies and similar technologies.

These technologies help us:

• Maintain website functionality

• Improve website performance

• Understand visitor behavior

• Measure marketing effectiveness

• Enhance user experience

Google Analytics

We use Google Analytics to understand how visitors use our website.

Google Analytics may collect:

• IP address

• Device information

• Browser information

• Website interactions

• Session duration

• Geographic region (approximate)

You may disable cookies through your browser settings. Where required by law, we will obtain your consent before placing non-essential cookies.

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5. Third-Party Service Providers

We share personal information only as necessary with trusted service providers that perform services on our behalf.

These providers include:

• Jotform (online forms)

• Fluent Forms (website forms)

• Authorize.net (payment processing)

• Google Analytics (website analytics)

• Website hosting providers

• Information technology providers

• Legal and accounting professionals

• Government agencies when legally required

These service providers are contractually obligated to protect your information and use it only for authorized business purposes.

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6. Selling or Sharing Personal Information

Premiere Services does not sell your personal information.

We do not knowingly sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

If our business practices change in the future, we will update this Privacy Policy and provide any legally required notices.

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7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services

• Process payments

• Maintain insurance claim records

• Meet accounting requirements

• Comply with legal obligations

• Resolve disputes

• Enforce contracts

Retention periods vary depending upon the type of information collected and applicable legal requirements.

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• SSL encryption

• Secure payment processing

• Restricted employee access

• Firewalls

• Malware protection

• Secure backups

• Access controls

• Password protection

Although we take reasonable precautions, no method of transmission over the Internet can be guaranteed to be 100% secure.

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9. Your California Privacy Rights

If you are a California resident, you have the following rights under the CCPA and CPRA:

Right to Know

You may request information regarding:

• Categories of personal information collected

• Specific personal information collected

• Sources of collection

• Business purposes for collection

• Categories of third parties receiving information

Right to Delete

You may request deletion of your personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit the Use of Sensitive Personal Information

Where applicable, you may request limitations on the use and disclosure of your Sensitive Personal Information.

Right to Opt Out

If Premiere Services ever sells or shares personal information as defined under California law, you have the right to opt out.

At this time, Premiere Services does not sell or share personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

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10. Exercising Your Rights

To exercise your California privacy rights, please contact us using one of the following methods:

Email: [Insert Privacy Email]

Telephone: [Insert Phone Number]

Mailing Address:

Premiere Services

[Insert Mailing Address]

Before processing your request, we may verify your identity to protect your personal information.

Authorized agents may submit requests on behalf of California residents where permitted by law.

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11. Global Privacy Control (GPC)

Where legally required, Premiere Services recognizes and honors Global Privacy Control (GPC) browser signals as a valid request to opt out of the sale or sharing of personal information.

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12. Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected information from a child under 13, we will promptly delete it.

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13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

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14. Changes to This Privacy Policy

We may revise this Privacy Policy periodically.

Changes become effective immediately upon posting the updated version on our website.

The Effective Date at the top of this Policy will indicate the latest revision.

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15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Premiere Services

Email: info@premiereservices.com

Phone: 1-800-479-9945

Mailing Address:

Suite K - 14565 Valley View Ave.
Santa Fe Springs, Ca
90670

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16. Accessibility

If you require this Privacy Policy in an alternative format because of a disability, please contact us and we will provide it in an accessible format where reasonably possible.